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Intuit EasyACCT Support



Our goal is to provide our customers with the best possible product solutions and every year we invest in new technology that makes Intuit EasyACCT better and easier to use. At the same time, we must periodically discontinue products and services to older versions.

Because operating system demands have changed drastically over the last few years and to guarantee our customers with a reliable product in a timely and efficient manner we will no longer support obsolete operating systems and hardware. One example of operating system changes is Microsoft Vista, Microsoft's newest operating system, no longer supports 16-bit applications. In an effort to provide you with the best solution possible we will no longer support the DOS-based EasyACCT programs as of November 30, 2007. While preparing for the decision to discontinue supporting the DOS-based product we are continuing to invest considerable resources towards improving the architecture and performance of the Windows-based EasyACCT product.

Below is a list of frequently asked questions to help you convert to the Windows-based EasyACCT program. If you have additional questions, please contact technical support at (866) 220-0488 to further assist you with this transition.

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What are the system requirements to run the Windows-based version of EasyACCT?
A complete listing of minimum requirements and system recommendations is available online at: http://accountant.intuit.com/products_services/intuit_easyacct/?page=sysreq

What are the recommendations for installing EasyACCT Windows-based version in a network environment?
The EasyACCT DOS-based version could be installed to multiple drive locations. The Windows-based version can only be installed to one drive. For network users, we recommend installing the program to a local drive and sharing the data on a network drive, this optimizes system performance.

I installed the Windows-based version but cannot find my companies, where are they?
Data is interchangeable between DOS and Windows-based versions of EasyACCT. Follow these steps to make sure the Windows-based version is pointing to the same data directory as the DOS-based version:
  1. Open the EasyACCT DOS-based version.
  2. At the Main Menu, select System Utilities, System Setup.
  3. Take note of the 'Default Drive/Directory for Company Data.' Exit the program.
  4. Open the Windows-based version. At the Company Selection screen, click System, System Utilities, System Characteristics.
  5. Change the Path for Company Data to the path from step 3 above. Click OK.
  6. Return to the Company Selection screen. Now all the companies will display.

Do I have to use the mouse to navigate the Windows-based version of EasyACCT?
No, you can use the keyboard to navigate the EasyACCT Windows-based program just as you did with the DOS program. For your convenience, we made every attempt to use the same keystrokes, however there are some differences. Each screen has a list of keystroke commands. To access the list of keystrokes, go to Help, Keystroke Help.

To assist in navigating the program using the keyboard, enable underlining within the program. To do so, follow the steps below:
  1. Right-click on the Desktop and select Properties.
  2. Go to the Appearance tab, and select Effects. Click Apply.
  3. Uncheck the box 'Hide underlined letters for keyboard navigation until I press the Alt key.'
  4. Open EasyACCT, now the command buttons will show with underlines.
With this feature enabled, it makes the keystrokes more easily identifiable by underlining the letter to carry out the command. For example, to Save press ALT+S or to go to the Next record press ALT+N.

Financial Statements are printing in a different font style and size.
The Windows-based version uses a different default font than the DOS-based version. If desired, the font type and size can be changed.

For Statement Template users:
  1. Go to Write-Up, Update Company Files, Financial Statements, Statement Templates.
  2. Change the Base Font Name and Font Size.
For Custom Statement users:
  1. Go to Write-Up, Update Company Files, Financial Statements, Custom Statements.
  2. Change the Font and Font Size for each instruction line.
NOTE: The income statement may not use the designated font size based on the report selection. Income statements with a greater number of columns may print in a reduced font size.

How do I print the Accountant's Notes in the EasyACCT Windows-based version?
The Accountant's Notes must first be converted from the DOS format to the Windows format. To do so, follow these steps:
  1. Go to Write-Up, Update Company Files, Note/Letter Writer.
  2. The program will prompt with a message 'Windows notes files do not exist. Do you want EasyACCT to create Windows versions of your DOS note files?' Answer Yes to this question.
  3. In the Name of Letter field, select NOTES.
  4. The DOS program contained embedded carriage returns in the note file. This means that the text only goes half way across the page before the next line begins.
  5. The carriage returns can be removed through some simple formatting. Place the cursor at the end of the first row in the first paragraph.
  6. Press the Delete key.
  7. Place the cursor at the end of the second row. Press Delete.
  8. Repeat this process until the entire letter has been formatted.
  9. To print the letter, go to Print Reports, Financial Statements and select Accountant's Notes.
  10. Input the number of months/period and select the name of the letter. Click Print.

What are the differences between DOS and Windows-based versions of EasyACCT?
The feel and flow of the program is similar throughout. There are more similarities than differences between the two versions, so we have outlined the major differences below.

Features included in the Windows-based version only

  • Company Setup Wizard
  • Automatic posting of transactions
  • Employee, Vendor, Customer and Asset listing screens
  • Employer Contributions and Matching
  • Paid Time Off Accruals
  • Independent Custom Statements and Statement Templates
  • Automatically find employees, vendors and customers by Name or ID
  • Enhanced Entry Queries
  • Social Security Number encryption
  • Recurring check feature for after-the-fact payroll
  • Accounts Receivables Setup Wizard
  • Streamlined A/R module (see the section on Accounts Receivables: DOS versus Windows for more detail)
  • Asset Depreciation
  • Enhanced Bank Reconciliation module
  • QuickBooks Transfer
  • Lacerte/ProSeries Transfer
  • Information Return System Transfer
  • Check 21 Compliancy
  • Payroll tax forms: W-2, 940, 941 and State Unemployment reports for supported states.

Features included in the DOS-based version only

  • Printer Assignments at the company and report level
  • Inventory Processing
  • Purchasing/Receiving
  • Credit Card Processing
  • Customer Authorized Drafts
  • Electronic Vendor Payments

Accounts Receivable: DOS versus Windows
IMPORTANT: Before converting A/R information from DOS to Windows review the help topic on 'Converting Accounts Receivable Information.' To access the guide follow these steps:
  1. Go to Help, Release Notes. Under Using the System and select Converting A/R Information.
  2. The guide can be printed for easier viewing by clicking Print.
  3. Carefully follow the steps outlined in the guide.
The Accounts Receivable module in the Windows-based version and the DOS-based version offer flexibility and quick data entry, along with many timesaving features. The Accounts Receivable module in the Windows-based version is a more streamlined version designed for accounting and other professional service firms.

For a complete listing of the differences between the DOS and Windows-based Accounts Receivables modules refer to the program help:
  1. In the EasyACCT Windows-based version, select Help and then choose Contents and Index.
  2. Switch to the Find tab. In the field 'Type the word(s) you want to find' type: Deciding which.
  3. The program will display one help topic. Click Display.
  4. Read through this listing for a complete understanding of the differences between the DOS and Windows-based versions of the Accounts Receivables module.